An error occurred while searching tasks from the SOA Server is seen when clicking on Tasks tab.

(Doc ID 1322498.1)

Last updated on OCTOBER 10, 2016

Applies to:

Identity Manager - Version 11.1.1.3.3 and later
Information in this document applies to any platform.
**Checked for Relevance on 29-Nov-2012**

Symptoms

When logged in as a user into OIM UI and clicking on Tasks tab under self-service interface, "An error occured searching tasks from soa server" is seen.

Diagnostic log file may also show the following error:

[ERROR] [IAM-2060012] [oracle.iam.tasklist.agentry.task] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: xelsysadm] [ecid: 0000J31oq17ECST6yBicMG1E0^6e0000_D,0] [APP: oim#11.1.1.3.0] [dcid: 7ac8008c735d684b:343f0aa3:130b8d1ed43:-7ffd-0000000000002160] Error occurred while connecting to BPEL
[ERROR] [] [oracle.iam.tasklist.agentry.task] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: xelsysadm] [ecid: 0000J31oq17ECST6yBicMG1E0^6e0000_D,0] [APP: oim#11.1.1.3.0] [dcid: 7ac8008c735d684b:343f0aa3:130b8d1ed43:-7ffd-0000000000002160] Error in authenticating user.

[[ Error in authenticating and creating a workflow context for user jazn.com/.
Verify that the user credentials and identity service configurations are correct.
]]

WARNING] [] [oracle.iam.consoles.faces.mvc.common] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: xelsysadm] [ecid: 0000J31oq17ECST6yBicMG1E0^6e0000_D,0] [APP: oim#11.1.1.3.0] [dcid: 7ac8008c735d684b:343f0aa3:130b8d1ed43:-7ffd-0000000000002160] oracle.iam.platform.canonic.base.NoteException: An error occurred while searching tasks from the SOA Server.

Cause

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