Logging on to the Reporting Console results in an immediate Async_ExceptionOccurred error (Doc ID 1322948.1)

Last updated on OCTOBER 10, 2016

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.1.5.0 to 11.1.1.5.2 [Release 11g]
Information in this document applies to any platform.
ESSO Reporting Server, Reporting Management Console, IIS, ASP.NET, Silverlight


Symptoms

When attempting to log on to the ESSO Reporting Server Management Console, an immediate Async_ExceptionOccurred error is generated by Silverlight.

The detailed error message is:

[Async_ExceptionOccurred]
Arguments:
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem.
See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.50524.0&File=System.dll&Key=Async_ExceptionOccurred
at System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary()
at Reporting.PLXReportService.LogonCompletedEventArgs.get_Result()
at Reporting.ReportService.logonCallback(Object sender, LogonCompletedEventArgs e)
at Reporting.PLXReportService.PLXReportServiceClient.OnLogonCompleted(Object state)


A Network Packet Trace will show a "405 method not allowed" error, and manually browsing to the reporting.svc file will show a "Method not allowed" message in the browser.

Changes

System hardening policies removed key MIME type mappings in IIS.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms