" Fail to convert between UTF8 and UCS2: failUTF8Conv" Exception During Full Reconciliation (Doc ID 1323694.1)

Last updated on NOVEMBER 09, 2016

Applies to:

Oracle Waveset - Version 7.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 20-Mar-2013***

Symptoms


Full reconciliation on one resource consistently runs for about 40 minutes and then terminates with the exception:
"Error iterating accounts for resource <resource_name>:
java.sql.SQLException: Fail to convert between UTF8 and UCS2: failUTF8Conv"

The error does not occur with any other resources, nor does it occur with incremental recon on this resource.

The full stack trace for the exception is in the taskResult object :

<ResultError throwable='java.sql.SQLException'>
<Message>
<Text>Fail to convert between UTF8 and UCS2: failUTF8Conv</Text>
</Message>
<StackTrace>java.sql.SQLException: Fail to convert between UTF8 and UCS2: failUTF8Convat oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:134)
at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:179)
at oracle.jdbc.dbaccess.DBError.check_error(DBError.java:1130)
at oracle.jdbc.dbaccess.DBConversion.failUTF8Conv(DBConversion.java:2261)
at oracle.jdbc.dbaccess.DBConversion.utf8BytesToJavaChars(DBConversion.java:2061)
at oracle.jdbc.dbaccess.DBConversion.charBytesToJavaChars(DBConversion.java:878)
at oracle.jdbc.dbaccess.DBConversion.CHARBytesToJavaChars(DBConversion.java:807)
at oracle.jdbc.ttc7.TTCItem.getChars(TTCItem.java:298)
at oracle.jdbc.dbaccess.DBDataSetImpl.getCharsItem(DBDataSetImpl.java:1493)
at oracle.jdbc.driver.OracleStatement.getCharsInternal(OracleStatement.java:3355)
at oracle.jdbc.driver.OracleStatement.getStringValue(OracleStatement.java:3556)
at oracle.jdbc.driver.OracleResultSetImpl.getString(OracleResultSetImpl.java:434)
at com.waveset.adapter.OracleERPResourceAdapter.getColumn(OracleERPResourceAdapter.java:4316)
at com.waveset.adapter.OracleERPResourceAdapter.getAttrsFromResult(OracleERPResourceAdapter.java:1722)
at com.waveset.adapter.OracleERPResourceAdapter.next(OracleERPResourceAdapter.java:891)
at com.waveset.adapter.ResourceAdapterProxy$ExclusionCheckingAccountIterator.getNext(ResourceAdapterProxy.java:880)
at com.waveset.adapter.ResourceAdapterProxy$ExclusionCheckingAccountIterator.hasNext(ResourceAdapterProxy.java:901)
at com.waveset.recon.ReconTask$ResourceThread.queueAccountReconciles(ReconTask.java:917)
at com.waveset.recon.ReconTask$ResourceThread.examineResource(ReconTask.java:849)
at com.waveset.recon.ReconTask$ResourceThread.reconcileResource(ReconTask.java:714)
at com.waveset.recon.ReconTask$ResourceThread.run(ReconTask.java:540)
</StackTrace>


The account index for the resource does not have any clues about the problem.

Although users are successfully reconciled during the first 40 minutes that full recon runs, it is not clear what users may not be reconciled as a result of this failure.

Changes

This problem started when the OCI driver was replaced with the Oracle thin driver.

Cause

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