Unable to Edit Office 2010 Documents from WebCenter Spaces: "Edit In Word" / "Edit In Excel" does not open the Document (Doc ID 1324051.1)

Last updated on APRIL 02, 2015

Applies to:

Oracle WebCenter Portal - Version 11.1.1.4.0 to 11.1.1.5.0 [Release 11g]
Information in this document applies to any platform.
Checked for relevance on 02-Apr-2015

Symptoms


When attempting to edit a document using Office 2010, the proper application opens (e.g. Excel or Word) but no documents are loaded.
This works fine if using Office 2007.


STEPS

The issue can be reproduced with the following steps:
 

  1. Having a document uploaded to Spaces, click on the document link.
    This should bring the Document Explorer.

  2. Click on "Edit with Excel" or "Edit with Word" depending on the type of document.
    This opens Excel or Word but the document is not loaded.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms