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Primary Note on Data Collection for Troubleshooting Oracle iPlanet Web Server Crashes and Hangs Issues (Doc ID 1327067.1)

Last updated on JUNE 04, 2021

Applies to:

Oracle iPlanet Web Server - Version 6.0 to 7.0 [Release 6.0 to 7.0]
Information in this document applies to any platform.

Purpose

This article provides details on what to collect when the web server crashes or goes to hang state.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Preparation Work
 Identify the nature of the issue.
 Identify the process id of the web server.
 Common Data to Collect
 Data to Collect for a Crash
 Data to Collect for a Hang
References

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