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Primary Note on Data Collection for Troubleshooting Oracle iPlanet Web Server Crashes and Hangs Issues (Doc ID 1327067.1)

Last updated on JUNE 20, 2024

Applies to:

Oracle iPlanet Web Server - Version 6.0 to 7.0 [Release 6.0 to 7.0]
Information in this document applies to any platform.

Goal

This article provides details on what to collect when the web server crashes or goes to hang state.

Solution

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In this Document
Goal
Solution
 Questions and Answers
 Preparation Work
 Identify the nature of the issue.
 Identify the process id of the web server.
 Common Data to Collect
 Data to Collect for a Crash
 Data to Collect for a Hang
References

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