How to fix: "The keys in the Synchronizer Extension do not match..." error (Doc ID 1327077.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 10.1.4.1 and later
Information in this document applies to any platform.
This technote describes how to fix Logon Manager when you get the following error:
"The keys in the Synchronizer Extension do not match the keys on this computer. Synchronization will not occur. Please contact your administrator."
Checked for relevance on 11-Sep-2014

Goal

The goal of this document is to provide customers a resolution to the following Logon Manager client startup error:

"The keys in the Synchronizer Extension do not match the keys on this computer. Synchronization will not occur. Please contact your administrator".

Solution

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