Error Loading Image In Plugin On Taskviewer.Jspx Form using IPM PAWSER URI (Doc ID 1327421.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.3.2 to 10.1.3.6 [Release 10gR3]
Information in this document applies to any platform.

Symptoms

Images are erroring when retrieved using the AXF Tasklist interface with a WORKER THREAD OPERATION FAILED error in the viewer. This is only being returned with attempts to use the PAWSER tool.

WSSRealTime Logging is returning this error: Connections to the database have been lost, attempting to restore.
Full WSSRealTime Log Entry:
[:I:][Id:-889025831][ThreadId:4][Msg:PublicAWSER.createViewableDataset().PAWSER LUCID Search: 56856757][Time:6/2/2011 2:35:14 PM][SessionID:WSSBE279D930A2546319774AA358E28C0C6]
[+F:][Id:724477157][ThreadId:5][Msg:SessionManager.ExecuteDocumentAction()][Time:6/2/2011 2:35:14 PM][SessionID:WSSBFAEFD0813D9424D8BE0891D3F4BFD11]
[+F:][Id:-27034878][ThreadId:5][Msg:SessionManager.BeginWebSupportRequest()][Time:6/2/2011 2:35:14 PM][SessionID:WSSBFAEFD0813D9424D8BE0891D3F4BFD11]
[-F:][Id:-27034878][ThreadId:5][Msg:SessionManager.BeginWebSupportRequest()][Elapsed:00:00:00][Time:6/2/2011 2:35:14 PM][SessionID:WSSBFAEFD0813D9424D8BE0891D3F4BFD11]
[+F:][Id:1705670198][ThreadId:5][Msg:SessionInformationStore.FindByID()][Time:6/2/2011 2:35:14 PM][SessionID:WSSBFAEFD0813D9424D8BE0891D3F4BFD11]
[:I:][Id:-351160919][ThreadId:5][Msg:SessionInformationStore.FindByID().Session Count is 10][Time:6/2/2011 2:35:14 PM][SessionID:WSSBFAEFD0813D9424D8BE0891D3F4BFD11]
[:I:][Id:-1238751709][ThreadId:5][Msg:SessionInformationStore.FindByID().Check if 'WSSBFAEFD0813D9424D8BE0891D3F4BFD11' is a TicketID that maps to a session id.][Time:6/2/2011 2:35:14 PM][SessionID:WSSBFAEFD0813D9424D8BE0891D3F4BFD11]
[+F:][Id:-1095472065][ThreadId:5][Msg:SessionInformationStore.ThreadProc][Time:6/2/2011 2:35:14 PM][SessionID:WSSSessionInformationStore]
[:I:][Id:-220772116][ThreadId:5][Msg:SessionInformationStore.FindByID().'WSSBFAEFD0813D9424D8BE0891D3F4BFD11' is a TicketID that maps to 'WSSBE279D930A2546319774AA358E28C0C6'.][Time:6/2/2011 2:35:14 PM][SessionID:WSSBFAEFD0813D9424D8BE0891D3F4BFD11]
[:I:][Id:-2117685085][ThreadId:5][Msg:SessionInformationStore.FindByID().'WSSBFAEFD0813D9424D8BE0891D3F4BFD11' ticket id maps to 'WSSBE279D930A2546319774AA358E28C0C6' session id.][Time:6/2/2011 2:35:14 PM][SessionID:WSSBFAEFD0813D9424D8BE0891D3F4BFD11]
[-F:][Id:1705670198][ThreadId:5][Msg:SessionInformationStore.FindByID()][Elapsed:00:00:00][Time:6/2/2011 2:35:14 PM][SessionID:WSSBFAEFD0813D9424D8BE0891D3F4BFD11]
[:I:][Id:1449226116][ThreadId:5][Msg:SessionManager.ExecuteDocumentAction().UserActivity:WSSBFAEFD0813D9424D8BE0891D3F4BFD11 - ExecuteDocumentAction][Time:6/2/2011 2:35:14 PM][SessionID:WSSBFAEFD0813D9424D8BE0891D3F4BFD11]
[+O:][Id:1892763713][ThreadId:5][Msg:SessionManager.ExecuteDocumentAction()._ProcessDocumentAction][Time:6/2/2011 2:35:14 PM][SessionID:WSSBFAEFD0813D9424D8BE0891D3F4BFD11]
[+F:][Id:-211944474][ThreadId:5][Msg:SessionManager._ProcessDocumentAction()][Time:6/2/2011 2:35:14 PM][SessionID:WSSBE279D930A2546319774AA358E28C0C6]
[!E:][Id:-1468006907][ThreadId:4][Msg:PublicAWSER.createViewableDataset()][Time:6/2/2011 2:35:14 PM][ExceptionId:5773521][SessionID:WSSBE279D930A2546319774AA358E28C0C6]
[!E:][Id:5773521][ThreadId:4][Msg:Message: Connections to the database have been lost, attempting to restore.

Cause

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