Unable To Create Word Document From Process Due To 'Cannot Find IDispatch for..' Error (Doc ID 1327586.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Business Process Management Suite - Version 10.3.2 and later
Information in this document applies to any platform.
***Checked for relevance on 31-January-2014***

Symptoms

Creating a Word document from a BPM process fails with the following error

A component failed while executing activity '/TestForCOM#Default-1.0/GlobalInteractive[CreateWordDoc]' (BP-method Create Word Doc).
Details:
The method 'CIL_createWordDoc' from class 'Test.TestForCOM.Default_1_0.Instance' could not be successfully executed.
Caused by: Cannot find IDispatch for '{000209FF-0000-0000-C000-000000000046}' in module '{00020905-0000-0000-C000-000000000046}', v8.4
fuego.lang.ComponentExecutionException: The method 'CIL_createWordDoc' from class 'Test.TestForCOM.Default_1_0.Instance' could not be successfully executed.
at fuego.component.ExecutionThreadContext.invokeMethod(ExecutionThreadContext.java:519)
at fuego.component.ExecutionThreadContext.invokeMethod(ExecutionThreadContext.java:273)
at fuego.fengine.FEEngineExecutionContext.invokeMethodAsCil(FEEngineExecutionContext.java:219)
at fuego.server.execution.EngineExecutionContext.runCil(EngineExecutionContext.java:1295)
at fuego.server.execution.TaskExecution.invoke(TaskExecution.java:401)
at fuego.server.execution.GlobalTaskExecution.invoke(GlobalTaskExecution.java:146)
at fuego.server.execution.TaskExecution.executeCIL(TaskExecution.java:513)
at fuego.server.execution.TaskExecution.executeTask(TaskExecution.java:698)
at fuego.server.execution.TaskExecution.executeTask(TaskExecution.java:658)
at fuego.server.execution.TaskExecution.executeTask(TaskExecution.java:154)
at fuego.server.execution.GlobalTaskExecution.executeGlobalCIL(GlobalTaskExecution.java:116)
at fuego.server.execution.GlobalTaskExecution.executeGlobalCIL(GlobalTaskExecution.java:96)
at fuego.server.execution.microactivity.GlobalInteractiveMicroActivity.execute(GlobalInteractiveMicroActivity.java:98)
at fuego.server.execution.microactivity.GlobalInteractiveMicroActivity.execute(GlobalInteractiveMicroActivity.java:73)
at fuego.server.AbstractProcessBean$42.execute(AbstractProcessBean.java:2970)
at fuego.server.execution.DefaultEngineExecution$AtomicExecutionTA.runTransaction(DefaultEngineExecution.java:304)
at fuego.transaction.TransactionAction.startBaseTransaction(TransactionAction.java:470)
at fuego.transaction.TransactionAction.startTransaction(TransactionAction.java:551)
at fuego.transaction.TransactionAction.start(TransactionAction.java:212)
at fuego.server.execution.DefaultEngineExecution.executeImmediate(DefaultEngineExecution.java:123)
at fuego.server.execution.EngineExecution.executeImmediate(EngineExecution.java:66)
at fuego.server.AbstractProcessBean.runGlobalActivity(AbstractProcessBean.java:2963)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at fuego.lang.JavaClass.invokeMethod(JavaClass.java:1410)
at fuego.lang.JavaObject.invoke(JavaObject.java:227)
at fuego.component.Message.process(Message.java:585)
at fuego.component.ExecutionThread.processMessage(ExecutionThread.java:780)
at fuego.component.ExecutionThread.processBatch(ExecutionThread.java:755)
at fuego.component.ExecutionThread.doProcessBatch(ExecutionThread.java:

Cause

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