URM Batch Services Throws 'JAVA.LANG.OUTOFMEMORYERROR' Errors When Processing Large Quantities. (Doc ID 1327646.1)

Last updated on MAY 19, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

When the batch services run automatically overnight, the system runs out of memory and throws the following error:


idcm1: Unable to execute service method 'doSubServiceOnAllRecordsInCategory'. (System Error: Exception type is 'java.lang.OutOfMemoryError'.) Exception type is 'java.lang.Throwable'. [ Details ]

An error has occurred. The stack trace below shows more information.

!$idcm1: !csUnableToExecMethod,doSubServiceOnAllRecordsInCategory!csSystemError,\!syExceptionType\,java.lang.OutOfMemoryError!syExceptionType,java.lang.Throwable
java.lang.Throwable
at intradoc.common.IdcLogWriter.doMessageAppend(IdcLogWriter.java:80)
at intradoc.common.Log.addMessage(Log.java:270)
at intradoc.common.Log.errorEx2(Log.java:218)
at intradoc.common.LoggingUtils.logMessage(LoggingUtils.java:99)
at intradoc.common.SystemUtils.reportErrorEx(SystemUtils.java:555)
at intradoc.common.SystemUtils.errEx(SystemUtils.java:640)
at intradoc.common.SystemUtils.err(SystemUtils.java:631)
at recordsmanagement.RmaProcessingHandler.doSubServiceOnAllResultSetEntriesEx(RmaProcessingHandler.java:6216)
at recordsmanagement.RmaProcessingHandler.doSubServiceOnAllResultSetEntries(RmaProcessingHandler.java:6177)
at sun.reflect.GeneratedMethodAccessor17.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:617)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:293)
at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
at intradoc.server.Service.doCodeEx(Service.java:490)
at intradoc.server.Service.doCode(Service.java:472)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1360)
at intradoc.server.Service.doAction(Service.java:452)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1201)
at intradoc.server.Service.doActions(Service.java:447)
at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1121)
at intradoc.server.Service.executeActions(Service.java:433)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:635)
at intradoc.server.Service.doRequest(Service.java:1707)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:359)
at recordsmanagement.RmaProcessWorkThread.executeService(RmaProcessWorkThread.java:208)
at recordsmanagement.RmaProcessWorkThread.handleProcessSteps(RmaProcessWorkThread.java:141)
at recordsmanagement.RmaProcessWorkThread.doWork(RmaProcessWorkThread.java:113)
at recordsmanagement.RmaWorkThread.run(RmaWorkThread.java:57)
at java.lang.Thread.run(Thread.java:619)

Cause

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