SOA 11g: Error on authenticate operation for TaskQueryService

(Doc ID 1329136.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle SOA Suite - Version 11.1.1.3.0 to 11.1.1.3.0 [Release 11gR1]
Information in this document applies to any platform.

Symptoms


When trying to access TaskQueryService through http://host:port/integration/services/TaskQueryService/TaskQueryService and selecting "authenticate" as operation there are four parameters which have to be completed:

If completing only Login and Password with valid credentials and leaving identityContext and onBehalfOfUser empty but with "Include In Message" option checked following error occurs:

ORA-30504:Internal Error in Verification Service.
Internal Error in Verification Service for user . lookupUser.
Check the underlying exception and correct the error. If the error persists, contact Oracle Support Services.

or

ORA-30501:Error in authenticating user.
[java] Error in authenticating and creating a workflow context for
user / . [java] Verify that the user credentials
and identity service configurations are correct.

Cause

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