"Failed to automatically connect to I/PM system and retrieve data" Error When Configuring the IPM Commit Profile Within WebCenter Capture (Doc ID 1329393.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to configure the IPM 11g commit profile, the following error is reported:

Failed to automatically connect to I/PM system and retrieve data. Please correct the log in settings and reconnect.
Error: Failed to log in.
Exception: java.lang.
LinkageError: JAXB 2.0 API is being loaded from the bootstrap classloader, but this RI (from jar:file:/c/Program Files/Oracle/Document Capture/OracleIPM11g/lib/oracle.webservices.standalone.client.jarl/com/sun/xml/bind/v2/model/impl/ModelBuilder.class) needs 2.1 API. Use the endorsed directory mechanism to placy jaxb-api.jar in the bootstrap classloader.

Followed by:

Failed to load I/PM data.
Error: Failed to log in.
Exception: java.lang.NoClassDefFoundError: Could not initialize class weblogic.wsee.jaxws.spi.WLSProvider.

Cause

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