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Troubleshooting an ORA-1017 when attempting to connect to Portal 3.0.9.x (Doc ID 133065.1)

Last updated on MARCH 28, 2025

Applies to:

Portal - Version 3.0 to 3.0.9.8.5 [Release Portal 3.0 to 9iAS]
Information in this document applies to any platform.

Purpose

This document should be used to assist in troubleshooting an ORA-1017 error when attempting to login to Portal 3.0.9.x.

However, please note that the 9i Application Server Release 1 (1.0.2.2 and 1.0.2.2.x) were desupported June 30th, 2004. This means we cannot log new bugs and neither can we commit to meet the usual support timescales attached to Severity levels. Support is a 'best efforts' basis.
Please see note 231674.1 for more comprehensive details of what de-support means for this release.

We strongly recommend that you upgrade to a current release which is supported.

Troubleshooting Steps

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