Unable to Login to Worklist Application after Changing orcladmin Password (Doc ID 1331173.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle SOA Platform - Version 11.1.1.1.0 and later
Information in this document applies to any platform.

Symptoms

After changing orcladmin password in OID you are no longer able to login to worklistapplication.
The following errors are reported in the default_group_oc4j_soa_default_group_1.log file:

Identity Service Configuration file has error.
BPEL-10555
Identity Service Configuration error.
Identity Service Configuration file has error.

at oracle.tip.pc.services.common.ServiceFactory.getAuthorizationServiceInstance(ServiceFactory.java:144)
at oracle.bpel.services.workflow.verification.impl.VerificationService.getAuthorizationService(VerificationService.java:397)
at oracle.bpel.services.workflow.verification.impl.VerificationService.lookupUser(VerificationService.java:2811)
at oracle.bpel.services.workflow.verification.impl.VerificationService.createContext(VerificationService.java:244)
at oracle.bpel.services.workflow.query.impl.TaskQueryService.createContext(TaskQueryService.java:132)
at worklistapp.servlets.Login.handleRequest(Login.java:110)
at worklistapp.servlets.BaseServlet.doGet(BaseServlet.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.security.jazn.oc4j.JAZNFilter$1.run(JAZNFilter.java:400)
at java.security.AccessController.doPrivileged(AccessController.java:279)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:727)
at oracle.security.jazn.oc4j.JAZNFilter.doFilter(JAZNFilter.java:414)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:623)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:810)

Caused by: ORABPEL-10528

Identity Service Authentication failure.
Identity Service Authentication failure.
Check the error stack and fix the cause of the error. Contact oracle support if error is not fixable.

at oracle.tip.pc.services.identity.common.LDAPUtil.getJNDIContext(LDAPUtil.java:201)
at oracle.tip.pc.services.identity.common.AbstractLDAPProvider.getContext(AbstractLDAPProvider.java:568)
at oracle.tip.pc.services.identity.jazn.oid.OIDProvider.initializeSearchParam(OIDProvider.java:179)
... 33 more
Caused by: javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials]
at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3000)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2946)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2747)
at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2661)
at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:298)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:190)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:208)
at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:151)
at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:81)
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:679)
at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:259)
at javax.naming.InitialContext.init(InitialContext.java:235)
at javax.naming.ldap.InitialLdapContext.<init>(InitialLdapContext.java:146)
at oracle.tip.pc.services.identity.common.LDAPUtil.getJNDIContext(LDAPUtil.java:171)
... 35 more
".
Exception: ORABPEL-10519

Identity service system error.
Error while invoking Identity service. Service cannot resolve identity in realm "{0}"
Check the error stack and fix the cause of the error. Contact oracle support if error is not fixable.

Handled As: oracle.tip.pc.services.common.ServiceException

at oracle.tip.pc.services.identity.jazn.oid.OIDIdentityService.getInstance(OIDIdentityService.java:124)
at oracle.tip.pc.services.common.ServiceFactory.getService(ServiceFactory.java:307)
at oracle.tip.pc.services.common.ServiceFactory.getAuthorizationServiceInstance(ServiceFactory.java:133)
... 22 more
Caused by:
ORABPEL-10519

Identity service system error.
Error while invoking Identity service. Service cannot resolve identity in realm "{0}"
Check the error stack and fix the cause of the error. Contact oracle support if error is not fixable.

at oracle.tip.pc.services.identity.jazn.oid.OIDProvider.initializeSearchParam(OIDProvider.java:274)
at oracle.tip.pc.services.identity.common.AbstractLDAPProvider.initialize(AbstractLDAPProvider.java:761)
at oracle.tip.pc.services.identity.common.AbstractLDAPProvider.<init>(AbstractLDAPProvider.java:263)
at oracle.tip.pc.services.identity.jazn.oid.OIDProvider.<init>(OIDProvider.java:162)
at oracle.tip.pc.services.identity.jazn.oid.OIDProvider.getInstance(OIDProvider.java:286)
at oracle.tip.pc.services.identity.jazn.oid.OIDIdentityService.init(OIDIdentityService.java:85)
at oracle.tip.pc.services.identity.BPMServiceBase.<init>(BPMServiceBase.java:50)
at oracle.tip.pc.services.identity.jazn.BPMServiceJAZNBase.<init>(BPMServiceJAZNBase.java:51)
at oracle.tip.pc.services.identity.jazn.oid.OIDIdentityService.<init>(OIDIdentityService.java:74)
at oracle.tip.pc.services.identity.jazn.oid.OIDIdentityService.getInstance(OIDIdentityService.java:118)
... 24 more

Cause

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