My Oracle Support Banner

WCI LDAP Auth Source Sync Job Error: "Authentication source sync agent failed to synchronize user and group memberships to parent group" (Doc ID 1331387.1)

Last updated on OCTOBER 29, 2018

Applies to:

Oracle WebCenter Interaction ID Service for LDAP - Version 2.2.0 and later
Linux x86
Linux x86-64

Symptoms

A WCI ID Service for LDAP Authentication job is generating errors during the membership processing stage. The error is:

Authentication source sync agent failed to synchronize user and group memberships to parent group



As a result some user/group memberships are not being synchronized correctly in the WCI database. This can lead to users experiencing problem accessing WCI objects because they are not members of groups that are in the Access Control Lists of those objects.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.