Cannot See Read/Unread Messagesin IQ Administrator in eGate 4.5.3 (Doc ID 1332007.1)

Last updated on JULY 26, 2011

Applies to:

Sun e*Gate - Version: 4.5.3 and later   [Release: 4.5 and later ]
Information in this document applies to any platform.

Symptoms

IQ Administrator does not display properly (especially when using remote desktop). Cannot see read/unread messages, # of total events always show 0 and performance is slow.

Cause

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