Enterrpise Manager not Displaying Adapter Status

(Doc ID 1337416.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Java CAPS - Version 5.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 10-January-2014***

Symptoms

On Java CAPS 5.1.3 version Update Level 1, when attempting to view the 'eaRIEHL7Inbound' HL7 adapter configuration information via EM web console, the following Apache Tomcat exception error occurs:

HTTP Status 500 -

type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
javax.servlet.ServletException: com.stc.eways.monitor.proxy.EwayMonitorProxyException: Failed to get attribute RAConfiguration
org.apache.struts.action.RequestProcessor.processException(RequestProcessor.java:545)
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:486)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
edu.yale.its.tp.cas.client.filter.CASFilter.doFilter(CASFilter.java:553)
root cause
com.stc.eways.monitor.model.EMModelException: com.stc.eways.monitor.proxy.EwayMonitorProxyException: Failed to get attribute RAConfiguration
com.stc.eways.monitor.actions.BuildTreeAction.buildEwayDetailNode(BuildTreeAction.java:263)
com.stc.eways.monitor.actions.BuildTreeAction.execute(BuildTreeAction.java:83)
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:148)
org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
edu.yale.its.tp.cas.client.filter.CASFilter.doFilter(CASFilter.java:553)
note The full stack trace of the root cause is available in the Apache Tomcat/5.0.25 logs.
Apache Tomcat/5.0.25

Cause

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