Error csIncomingAddressNotAllowed Occurs When Using RIDC to Call Service in UCM

(Doc ID 1337555.1)

Last updated on MAY 01, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

When calling services in UCM over the server socket port (e.g. 4444 is the default), an error "csIncomingAddressNotAllowed" may occur.

Event generated by user 'sysadmin' at host 'CIS'. Unable to retrieve information about the revision. Permission denied. Address '10.159.218.211' is not an allowable remote socket address.


The stack trace will show the following error:

at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
Caused by: intradoc.common.ServiceException: !csIncomingAddressNotAllowed,192.2.1.0
at intradoc.provider.SocketIncomingConnection.checkEnvironmentValueFilter(SocketIncomingConnection.java:300)
at intradoc.provider.SocketIncomingConnection.checkRequestAllowed(SocketIncomingConnection.java:244)
at intradoc.server.ServiceSecurityImplementor.validateRemoteClientConnectionPrivilege(ServiceSecurityImplementor.java:708)
at intradoc.server.ServiceSecurityImplementor.globalSecurityCheck(ServiceSecurityImplementor.java:232)
at intradoc.upload.UploadSecurityImplementor.globalSecurityCheck(UploadSecurityImplementor.java:60)
at intradoc.server.Service.globalSecurityCheck(Service.java:2672)
... 8 more

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms