JMS Message Lost in Automatic JMS Listener after Database Connectivity Problems (Doc ID 1338871.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Business Process Management Suite - Version 6.0.4 and later
Information in this document applies to any platform.

Symptoms

There is a Global Automatic JMS Listener , with Auto Acknowledge selected. This activity receives a message from an external JMS queue( for e.g. on weblogic). When a new JMS message arrives, ProcessInstance.create() is called inside this activity to create a new instance.

Due to network issues, engine lost connectivity to the database and PBL code ProcessInstance.create() fails inside Listener. In this scenario, it is seen that corresponding JMS messages are lost and engine is not able to retry creation of these instances. How does JMS Listener behave in this scenario and how can we prevent this from happening ?

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms