Errors Logging in to WebCenter Distributed Capture (Doc ID 1339701.1)

Last updated on APRIL 19, 2016

Applies to:

Oracle WebCenter Distributed Capture - Version 5.0 to 10.1.3.5.1 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

Receiving an error when attempting to login to the Distributed Capture client:

Failed to Login
The following error occurred while attempting to login:
Login failed.
Error number:20047
Error Description: [The following error occurred during login.
Error Description: 20046
Error Number: Error [Automation error
Logon failure: unknown user name or bad password. ] on line [12] Domain=[testdomain] UserID=[TESTUSER1] The User Name and Password entered could not be validated. Please try again.]

Other times they are able to login and receive the following error:

Error loading Database Lookup Profile
Error in GetDBLookupProfile. Line: 4. Error Number: -2147191493. Error Desc: Login failed.
Error number: 20046
Error Description: [The User Name and Password entered could not be validated. Please try again.]

Do you wish to retry?

Cause

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