Logon Manager Fails to Load For User Migrated To An Older Version Of The Agent. (Doc ID 1340690.1)

Last updated on OCTOBER 03, 2014

Applies to:

Oracle Enterprise Single Sign-On Suite - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

When this situation is encountered, Logon Manager will start, but will fail to react to any the applications.  The shutdown function when right clicking the Logon Manager tray icon will also be greyed out, regardless of this function being made available to end users.

Cause

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