Unable to Login if First Time Login Challenge Questions Enabled
(Doc ID 1341052.1)
Last updated on AUGUST 07, 2024
Applies to:
Identity Manager - Version 11.1.1.5.0 and laterInformation in this document applies to any platform.
Symptoms
End User is unable to login to OIM if First Time Login Challenge Questions are enabled.
1. Set custom questions and answers through design console in Lookup.WebClient.Questions.
2. Enabled First Time Login Change Password and Set Challenge Questions and Answers for password reset.
Error:
executing in the server environment hence initializing ADPClassWatchDogADPClassWatchDog Xl Home Dir :<OIM_HOME>\server
<Error> <XELLERATE.ACCOUNTMANAGEMENT> <BEA-000000>
<Class/Method: tcUserOperationsBeantcUserOperationsBean/getChallengeValuesForSelfDatagetChallengeValuesForSelfData encounter some problems: no questions found for '7'.>
<Warning> <oracle.iam.ChangePasswordtaskflow.logging> <BEA-000000> <Could not get challenges for logged in User>
<Warning> <oracle.adfinternal.view.faces.lifecycle.LifecycleImpl> <BEA-000000> <ADF_FACES-60098:Faces lifecycle receives unhandled exceptions in phase RENDER_RESPONSE 6
javax.faces.FacesException: javax.servlet.ServletException: OracleJSP error: javax.faces.FacesException: javax.faces.FacesException: oracle.adf.controller.ControllerException: ADFC-10001: cannot instantiate class 'oracle.iam.ChangePasswordtaskflow.backing.taskflows.ChangePasswordView'
at com.sun.faces.context.ExternalContextImpl.dispatch(ExternalContextImpl.java:415)
at org.apache.myfaces.trinidad.context.ExternalContextDecorator.dispatch(ExternalContextDecorator.java:44)
at org.apache.myfaces.trinidad.context.ExternalContextDecorator.dispatch(ExternalContextDecorator.java:44)
at oracle.adfinternal.view.faces.config.rich.RecordRequestAttributesDuringDispatch.dispatch(RecordRequestAttributesDuringDispatch.java:44)
at org.apache.myfaces.trinidad.context.ExternalContextDecorator.dispatch(ExternalContextDecorator.java:44)
at org.apache.myfaces.trinidad.context.ExternalContextDecorator.dispatch(ExternalContextDecorator.java:44)
at org.apache.myfaces.trinidad.context.ExternalContextDecorator.dispatch(ExternalContextDecorator.java:44)
at org.apache.myfaces.trinidadinternal.context.FacesContextFactoryImpl$OverrideDispatch.dispatch(FacesContextFactoryImpl.java:267)
at com.sun.faces.application.ViewHandlerImpl.executePageToBuildView(ViewHandlerImpl.java:469)
at com.sun.faces.application.ViewHandlerImpl.renderView(ViewHandlerImpl.java:140)
at javax.faces.application.ViewHandlerWrapper.renderView(ViewHandlerWrapper.java:189)
at org.apache.myfaces.trinidadinternal.application.ViewHandlerImpl.renderView(ViewHandlerImpl.java:193)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._renderResponse(LifecycleImpl.java:800)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._executePhase(LifecycleImpl.java:294)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:214)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:266)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.help.web.rich.OHWFilter.doFilter(Unknown Source)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
.
.
.
Caused By: javax.servlet.ServletException: OracleJSP error: javax.faces.FacesException: javax.faces.FacesException: oracle.adf.controller.ControllerException: ADFC-10001: cannot instantiate class 'oracle.iam.ChangePasswordtaskflow.backing.taskflows.ChangePasswordView'
at oracle.jsp.runtimev2.JspReportUtil.reportException(JspReportUtil.java:181)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:737)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:183)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:523)
at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:444)
at weblogic.servlet.jsp.PageContextImpl.include(PageContextImpl.java:163)
at weblogic.servlet.jsp.PageContextImpl.include(PageContextImpl.java:184)
at oracle.adfinternal.view.faces.taglib.region.IncludeTag.__include(IncludeTag.java:442)
.
.
.
Caused By: javax.faces.FacesException: javax.faces.FacesException: oracle.adf.controller.ControllerException: ADFC-10001: cannot instantiate class 'oracle.iam.ChangePasswordtaskflow.backing.taskflows.ChangePasswordView'
at com.sun.faces.application.ApplicationImpl.createComponent(ApplicationImpl.java:261)
at javax.faces.webapp.UIComponentELTag.createComponent(UIComponentELTag.java:222)
at javax.faces.webapp.UIComponentClassicTagBase.createChild(UIComponentClassicTagBase.java:513)
at javax.faces.webapp.UIComponentClassicTagBase.findComponent(UIComponentClassicTagBase.java:782)
at javax.faces.webapp.UIComponentClassicTagBase.doStartTag(UIComponentClassicTagBase.java:1354)
at org.apache.myfaces.trinidad.webapp.UIXComponentELTag.doStartTag(UIXComponentELTag.java:71)
at oracle.adfinternal.view.faces.taglib.UIXPopupTag.doStartTag(UIXPopupTag.java:39)
at oracle.adfinternal.view.faces.unified.taglib.UnifiedPopupTag.doStartTag(UnifiedPopupTag.java:65)
.
.
.
Caused By: javax.faces.FacesException: oracle.adf.controller.ControllerException: ADFC-10001: cannot instantiate class 'oracle.iam.ChangePasswordtaskflow.backing.taskflows.ChangePasswordView'
at oracle.adfinternal.controller.util.Utils.createAndLogFacesException(Utils.java:192)
at oracle.adfinternal.controller.beans.ManagedBeanFactory.newInstance(ManagedBeanFactory.java:192)
at oracle.adfinternal.controller.beans.ManagedBeanFactory.instantiateBean(ManagedBeanFactory.java:873)
.
.
.
Caused By: java.util.MissingResourceException: Can't find resource for bundle java.util.PropertyResourceBundle, key global.Lookup.WebClient.Questions.What-is-the-title-of-your-favorite-song?
at java.util.ResourceBundle.getObject(ResourceBundle.java:374)
at java.util.ResourceBundle.getObject(ResourceBundle.java:371)
at java.util.ResourceBundle.getString(ResourceBundle.java:334)
at oracle.iam.passwordmgmt.impl.LegacyLocalizer.localize(LegacyLocalizer.java:47)
at oracle.iam.passwordmgmt.impl.ChallengeResponseServiceImpl.localizeChallenges(ChallengeResponseServiceImpl.java:42)
at oracle.iam.passwordmgmt.impl.ChallengeResponseServiceImpl.getChallenges(ChallengeResponseServiceImpl.java:33)
at oracle.iam.passwordmgmt.api.ChallengeResponseServiceEJB.getChallengesx(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl
<Error> <XELLERATE.ACCOUNTMANAGEMENT> <BEA-000000>
<Class/Method: tcUserOperationsBeantcUserOperationsBean/getChallengeValuesForSelfDatagetChallengeValuesForSelfData encounter some problems: no questions found for '7'.>
<Warning> <oracle.iam.ChangePasswordtaskflow.logging> <BEA-000000> <Could not get challenges for logged in User>
<Warning> <oracle.adfinternal.view.faces.lifecycle.LifecycleImpl> <BEA-000000> <ADF_FACES-60098:Faces lifecycle receives unhandled exceptions in phase RENDER_RESPONSE 6
javax.faces.FacesException: javax.servlet.ServletException: OracleJSP error: javax.faces.FacesException: javax.faces.FacesException: oracle.adf.controller.ControllerException: ADFC-10001: cannot instantiate class 'oracle.iam.ChangePasswordtaskflow.backing.taskflows.ChangePasswordView'
at com.sun.faces.context.ExternalContextImpl.dispatch(ExternalContextImpl.java:415)
at org.apache.myfaces.trinidad.context.ExternalContextDecorator.dispatch(ExternalContextDecorator.java:44)
at org.apache.myfaces.trinidad.context.ExternalContextDecorator.dispatch(ExternalContextDecorator.java:44)
at oracle.adfinternal.view.faces.config.rich.RecordRequestAttributesDuringDispatch.dispatch(RecordRequestAttributesDuringDispatch.java:44)
at org.apache.myfaces.trinidad.context.ExternalContextDecorator.dispatch(ExternalContextDecorator.java:44)
at org.apache.myfaces.trinidad.context.ExternalContextDecorator.dispatch(ExternalContextDecorator.java:44)
at org.apache.myfaces.trinidad.context.ExternalContextDecorator.dispatch(ExternalContextDecorator.java:44)
at org.apache.myfaces.trinidadinternal.context.FacesContextFactoryImpl$OverrideDispatch.dispatch(FacesContextFactoryImpl.java:267)
at com.sun.faces.application.ViewHandlerImpl.executePageToBuildView(ViewHandlerImpl.java:469)
at com.sun.faces.application.ViewHandlerImpl.renderView(ViewHandlerImpl.java:140)
at javax.faces.application.ViewHandlerWrapper.renderView(ViewHandlerWrapper.java:189)
at org.apache.myfaces.trinidadinternal.application.ViewHandlerImpl.renderView(ViewHandlerImpl.java:193)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._renderResponse(LifecycleImpl.java:800)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._executePhase(LifecycleImpl.java:294)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:214)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:266)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.help.web.rich.OHWFilter.doFilter(Unknown Source)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
.
.
.
Caused By: javax.servlet.ServletException: OracleJSP error: javax.faces.FacesException: javax.faces.FacesException: oracle.adf.controller.ControllerException: ADFC-10001: cannot instantiate class 'oracle.iam.ChangePasswordtaskflow.backing.taskflows.ChangePasswordView'
at oracle.jsp.runtimev2.JspReportUtil.reportException(JspReportUtil.java:181)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:737)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:183)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:523)
at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:444)
at weblogic.servlet.jsp.PageContextImpl.include(PageContextImpl.java:163)
at weblogic.servlet.jsp.PageContextImpl.include(PageContextImpl.java:184)
at oracle.adfinternal.view.faces.taglib.region.IncludeTag.__include(IncludeTag.java:442)
.
.
.
Caused By: javax.faces.FacesException: javax.faces.FacesException: oracle.adf.controller.ControllerException: ADFC-10001: cannot instantiate class 'oracle.iam.ChangePasswordtaskflow.backing.taskflows.ChangePasswordView'
at com.sun.faces.application.ApplicationImpl.createComponent(ApplicationImpl.java:261)
at javax.faces.webapp.UIComponentELTag.createComponent(UIComponentELTag.java:222)
at javax.faces.webapp.UIComponentClassicTagBase.createChild(UIComponentClassicTagBase.java:513)
at javax.faces.webapp.UIComponentClassicTagBase.findComponent(UIComponentClassicTagBase.java:782)
at javax.faces.webapp.UIComponentClassicTagBase.doStartTag(UIComponentClassicTagBase.java:1354)
at org.apache.myfaces.trinidad.webapp.UIXComponentELTag.doStartTag(UIXComponentELTag.java:71)
at oracle.adfinternal.view.faces.taglib.UIXPopupTag.doStartTag(UIXPopupTag.java:39)
at oracle.adfinternal.view.faces.unified.taglib.UnifiedPopupTag.doStartTag(UnifiedPopupTag.java:65)
.
.
.
Caused By: javax.faces.FacesException: oracle.adf.controller.ControllerException: ADFC-10001: cannot instantiate class 'oracle.iam.ChangePasswordtaskflow.backing.taskflows.ChangePasswordView'
at oracle.adfinternal.controller.util.Utils.createAndLogFacesException(Utils.java:192)
at oracle.adfinternal.controller.beans.ManagedBeanFactory.newInstance(ManagedBeanFactory.java:192)
at oracle.adfinternal.controller.beans.ManagedBeanFactory.instantiateBean(ManagedBeanFactory.java:873)
.
.
.
Caused By: java.util.MissingResourceException: Can't find resource for bundle java.util.PropertyResourceBundle, key global.Lookup.WebClient.Questions.What-is-the-title-of-your-favorite-song?
at java.util.ResourceBundle.getObject(ResourceBundle.java:374)
at java.util.ResourceBundle.getObject(ResourceBundle.java:371)
at java.util.ResourceBundle.getString(ResourceBundle.java:334)
at oracle.iam.passwordmgmt.impl.LegacyLocalizer.localize(LegacyLocalizer.java:47)
at oracle.iam.passwordmgmt.impl.ChallengeResponseServiceImpl.localizeChallenges(ChallengeResponseServiceImpl.java:42)
at oracle.iam.passwordmgmt.impl.ChallengeResponseServiceImpl.getChallenges(ChallengeResponseServiceImpl.java:33)
at oracle.iam.passwordmgmt.api.ChallengeResponseServiceEJB.getChallengesx(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl
Changes
Adding Challenge questions.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |