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UCM 11.1.1.5 Error Searching 'ScriptStack GET_SEARCH_RESULTS' (Doc ID 1341076.1)

Last updated on MARCH 05, 2024

Applies to:

Oracle WebCenter Content - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms


When trying to do a search on UCM, this is a quick search or detailed get the following error message:


Failed Request Content Server
Error Unable to retrieve search results. An error occurred while retrieving the search query. Error during processing. Can not return results

!csUserEventMessage,weblogic,ucm.test2.com:16200!$!csSearchRetryFailed!csSearchUnableToReturnResults!csSearchUnableToReturnResults
intradoc.common.ServiceException: !csSearchRetryFailed!csSearchUnableToReturnResults
*ScriptStack GET_SEARCH_RESULTS
3:getSearchResults,**no captured values**
at intradoc.server.SearchService.validateAndRetrySearch(SearchService.java:1139)
at intradoc.server.SearchService.getSearchResults(SearchService.java:1080)
at sun.reflect.GeneratedMethodAccessor8559.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:310)
at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:295)
at intradoc.server.Service.doCodeEx(Service.java:550)
at intradoc.server.Service.doCode(Service.java:505)
...

Changes

Recently changed the index engine from Oracle Text Search to Database FullText.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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