ESSO-LM Agent Fails to Capture Credentials for Web Applications with Silent Credential Capture Enabled with Balloon Tip Notification
(Doc ID 1341690.1)
Last updated on OCTOBER 18, 2019
Applies to:Oracle Enterprise Single Sign-On Suite Plus - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Checked for relevance on 10-Feb-2015
The ESSO-LM agent is configured to capture user credentials and inform the user with a balloon tip pop-up. The new credential does not get saved and ESSO-LM repeatedly prompts the user with the balloon tip notification each time the application is opened.
The new credential for the application should be created in ESSO-LM after the user manually types their credentials into the application for the first time. ESSO-LM will inject the credentials into the application automatically on each subsequent visit to the application.
The issue can be reproduced at will with the following steps:
- Start ESSO-LM agent on the workstation.
- Open the application and manually type the credentials then hit Enter to authenticate.
- Logout of the application.
- Open the application again and ESSO-LM displays the balloon tip notification again.
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