Password Reset Management Pages Produce 403 Forbidden

(Doc ID 1341884.1)

Last updated on MARCH 07, 2016

Applies to:

Oracle Enterprise Single Sign-On Suite - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms


Accessing some of the Password Reset management pages produces the error:

Server Error in '/vGOSelfServiceReset/ManagementClient' application
The request failed with HTTP status 403: Forbidden

This error is displayed when:
-Accessing the Settings and Questions pages,
- Clicking the Submit button on the Users, Enrollments and Resets,
- Clicking the Storage and Reset Service links on the System page.

Cause

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