Sun Java System Access Manager 7.1 - Cannot Log into Admin Console After Changing Password Encryption Key (Doc ID 1345224.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle OpenSSO - Version: 7.1 and later   [Release: 7.0 and later ]
Information in this document applies to any platform.

Symptoms

You are not able to log in as the amadmin user after changing the password encryption key (am.encryption.pwd) as per the Sun Java System Access Manager 7.1 Post Installation documentation:
http://download.oracle.com/docs/cd/E19462-01/819-5899/adqgv/index.html


The following error appears in the amJSS debug log:

07/19/2011 05:44:25:778 PM JST: Thread[main,5,main]
**********************************************
07/19/2011 05:44:25:775 PM JST: Thread[main,5,main]
ERROR: in decoding string [B@1b6a1c4
org.mozilla.jss.crypto.TokenException: Cipher operation failed on token
       at org.mozilla.jss.pkcs11.PK11Cipher.finalizeContext(Native Method)
       at org.mozilla.jss.pkcs11.PK11Cipher.doFinal(PK11Cipher.java:184)
       at com.iplanet.services.util.JSSEncryption.decode(JSSEncryption.java:462
)

Cause

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