Can not install Identity Synchronization for Windows as the GUI freezes during install (Doc ID 1345861.1)

Last updated on OCTOBER 11, 2016

Applies to:

Oracle Directory Server Enterprise Edition - Version 6.0 and later
Microsoft Windows (32-bit)

Symptoms

On : 11gR1p1 ODSEE ISW installation on windows 2003 (32 bit)

When attempting to install ISW based on the new bundle, once you have started the administration server portion of the installation the following error occurs at the 21-22% mark and the installation GUI freezes.

ERROR
-----------------------
Installation GUI progress bar freezes at 21-22%

The following exception gets throw in in the install logs

Could not open the product registry because java.lang.IllegalAccessException: Product registry not found: C:\WINDOWS\System32\productregistry
Looking for the configuration directory server URL in C:\Program Files\Sun\MPS
Using null as the configuration directory URL.
EXCEPTION: ldap Url is null
EXCEPTION: netscape.ldap.LDAPException: no connection parameters (89); Bad parameter to an LDAP method
Will connect to the configuration directory using the URL, ldap://win2k3x64.test.lab:1389.
EXCEPTION: Product registry not found: C:\WINDOWS\System32\productregistry
Checking to see if core is already installed under ou=isw_config
Core is not installed.
EXCEPTION: Product registry not found: C:\WINDOWS\System32\productregistry
Examining the configuration directory to determine if core is partially installed at ou=isw_config
All requisite patches appear to be present.


java -server option is available.


java -server option is available.
Checking if win2k3x64.test.lab is the localhost by binding to port 7676
Encountered exception while searching for ServerGroup win2k3x64.test.lab
Identified data source version as: 6.0
Creating o=NetscapeRoot into the configuration Directory
LDAP Log: adding new entry cn=o=NetscapeRoot,cn=mapping tree,cn=config
LDAP Log: adding new entry cn=NetscapeRoot,cn=ldbm database,cn=plugins,cn=config
LDAP Log: adding new entry o=NetscapeRoot
.. ... ... (detail removed there were no errors or warning here, about a page of info on the adding entry activity)
adding new entry cn=passwordpolicy, cn=ResourceEditorExtension, ou=4.0, ou=Admin, ou=Global Preferences, ou=test.lab, o=NetscapeRoot
LDAP Log: adding new entry cn=referral, cn=ResourceEditorExtension, ou=4.0, ou=Admin, ou=Global Preferences, ou=test.lab, o=NetscapeRoot
LDAP Log: adding new entry cn=UserDirectory, ou=Global Preferences, ou=test.lab, o=NetscapeRoot
Installing Administration Server

C:\install\ofm_odsee_win_11.1.1.5.0_disk1_1of1\ODSEE_Identity_Synchronization_for_Windows\144592-01\installer>"C:\install\ofm_odsee_win_11.1.1.5.0_disk1_1of1\ODSEE_Identity_Synchronization_for_Windows\144592-01\installer\admserv_package\setup_data\setup.exe" -s -f C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\silent4996069182762748711.inf
RUNTIME EXCEPTION: java.lang.NullPointerException
java.lang.NullPointerException
at java.lang.ProcessBuilder.start(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at com.sun.directory.wps.setup.WPSInstallCDSTasks.installL10NPkg(WPSInstallCDSTasks.java:589)
at com.sun.directory.wps.setup.WPSInstallCDSTasks.installAdmServer(WPSInstallCDSTasks.java:522)
at com.sun.directory.wps.setup.WPSPostInstall.installAdminServer(WPSPostInstall.java:898)
at com.sun.directory.wps.setup.WPSPostInstall.doDisplayComplete(WPSPostInstall.java:295)
at com.sun.directory.wps.setup.IdSyncInstallPanelBase.isDisplayComplete(IdSyncInstallPanelBase.java:127)
at com.sun.wizards.core.IteratorLayout.next(IteratorLayout.java:1043)
at com.sun.wizards.core.WizardTreeManager.actualNextButtonPressed(WizardTreeManager.java:1308)
at com.sun.wizards.core.WizardTreeManager.nextButtonPressed(WizardTreeManager.java:1344)
at com.sun.directory.wps.setup.WPSPostInstall$2.run(WPSPostInstall.java:1893)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install and set up a windows 2003
2. Download and install the 11gR1p1 DSEE, provided JDK 1.5.0_29
3. Install 11gR1p1 release of ISW on windows 2003.

Changes

As this is a new installation, the only significant changes up to this point was bringing the system up to date with microsoft OS patching.  This should not be impacting the install process as long as the system is allowing services to start and be connected to on the ports configured during the install.

Cause

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