Challenge Phrase Getting Blanked Out

(Doc ID 1349810.1)

Last updated on AUGUST 29, 2011

Applies to:

COREid Identity - Version: 10.1.4.3.0 to 10.1.4.3.0
Information in this document applies to any platform.

Symptoms

When we try to set the challenge phrase for a user either through User Manager or on redirection after login as per password policy, we get the following error:

Challenge phrase is blank. Provide values for all challenge phrases

This issue occurs only for the IE browser and only when the challenge text includes a special character.

Cause

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