Links Will Not Execute After Being Converted from Word to PDF (Doc ID 1349880.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Universal Content Management - Version: 10.1.3.3.1 to 10.1.3.5.0 - Release: 10gR3 to 10gR3
Information in this document applies to any platform.

Symptoms

Using Content Server and Inbound Refinery versions 10gR3:

Links in Word documents are not always converted correctly when the Word documents are converted to PDF using the PDFExportComponent.

Links to external sites (for example http://www.google.com) are converted correctly; however, links to documents stored in Content Server are not converted.

Examples of links not converted:

https://eneadoc.enea.com/idc/groups/confidential/@enea/documents/general/027473.pdf

https://eneadoc.enea.com/idc/idcplg?IdcService=DOC_INFO&dID=5251653&dDocName=027473

Cause

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