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Users Receive the Error "There is no installed logon method that can satisfy this application" While Using Authentication Manager. (Doc ID 1350529.1)

Last updated on OCTOBER 18, 2019

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

An end user receives the error "There is no installed logon method that can satisfy this application" and Enterprise Single Sign-on Logon Manager (ESSO-LM) fails to start.

Changes

This error can be encountered after a user's ESSO-LM installation is updated on one machine and not another machine that the user logs in to.  It can also be encountered when a user's primary logon method is set to Authentication Manager and the underlying authentication methods no longer include the method the user's credential store is keyed to.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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