Error Opening Capture "on line [10] Domain=[XXX] UserID=[YYY] The User Name and Password entered could not be validated. Please try again" (Doc ID 1351906.1)

Last updated on SEPTEMBER 01, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

When opening WebCenter Capture (formerly Oracle Document Capture), an error is returned on a workstation:

Login failed.
Error number:20047
Error Description: [The following error occurred during login.
Error Description: 20046
Error Number: Error [Automation error
The network path was not found. ] on line [10] Domain=[XXX] UserID=[YYY] The User Name and Password entered could not be validated. Please try again.]

or


Login failed.
Error number: 20047
Error Description: [The following error occurred during login.
Error Description: 20046
Error Number: Error [The remote server machine does not exist or is unavialable] on line [10] Domain=[XXX] UserID=[YYYY] The User Name and Password entered could not be validated. Please try again.]

Cause

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