How to Show An Introduction Message To Poll Survey (Doc ID 1352027.1)

Last updated on MARCH 18, 2019

Applies to:

Symptoms

The poll introductory message doesn't show when user takes the poll.


STEPS
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The issue can be reproduced at will with the following steps:

1) Enter a Group Space
2) Create a new page
3) (in edit mode) click Add Content
4) In Add content pop-up box, open Polls and Surveys folder
5) Add ‘Polls Manager’ portlet
6) Close pop-up, and in newly created portlet, click Create a Poll
7) Name it, and add a description to it
8) In Design tab, add a question for the Poll you just created (via +Add button)
9) Save
10) Navigate to Schedules tab (to the right of Design tab)
11) Select ‘Publish Poll Now’
12) Add an Introductory message to the poll (via Edit Introduction Message link)
13) Ok
14) Save and Close – not the page, but the Poll portlet
15) Publish the poll - via clicking the drop-down cogwheel located on the Action column of the Poll
16) Save & Close page

17) Navigate to any page and add a ‘Take Polls’ portlet to it (to be able to answer the poll question you created earlier), and note that on the newly created portlet, the question is posted, but not the introductory message.

When the poll is closed, the closing message (if one was created), appears without issues.

Cause

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