WebCenter Capture Import Server Stops Successfully Importing Documents Intermittently (Doc ID 1352233.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Symptoms

Import Server stops importing from list files after error in Import Server log is encountered:

Failed to open \\bscn44\Exports\PATREC\2011-8-16 8h27m0s_SRAFINANCIAL_11228411.lst. Error Number: 53 Error Description: File not found

After the error above, the Import Server will log an error for every document that is attempted to import afterwards:

***Error*** No 'Print' association found for the file [\\bscn44\Exports\PATREC\]. The file will not be processed.

A larger snippet of the log is listed below:

08/16/11 08:27:41 1102 Start processing Folder / List File Provider: Rename. Import Server v10.1340.5
08/16/11 08:27:41 3111 The list file [\\bscn44\Exports\PATREC\06042094895_2011-08-16 08h26m15s_workorder_Attachment.lst] was skipped as requested by the VBA macro.
08/16/11 08:27:41 3111 The list file [\\bscn44\Exports\PATREC\11218271_2011-8-16 8h26m9s_workorder_Attachment_1.lst] was skipped as requested by the VBA macro.
08/16/11 08:27:41 3111 The list file [\\bscn44\Exports\PATREC\11228399_2011-8-16 8h26m47s_workorder_Attachment_1.lst] was skipped as requested by the VBA macro.
08/16/11 08:27:41 3111 The list file [\\bscn44\Exports\PATREC\15381643444_2011-08-16 08h24m51s_workorder_Attachment.lst] was skipped as requested by the VBA macro.
08/16/11 08:33:32 3302 Failed to open \\bscn44\Exports\PATREC\2011-8-16 8h27m0s_SRAFINANCIAL_11228411.lst. Error Number: 53 Error Description: File not found
08/16/11 08:33:32 3302 Failed to open \\bscn44\Exports\PATREC\2011-8-16 8h27m1s_SRAFINANCIAL_11228288.lst. Error Number: 53 Error Description: File not found
08/16/11 08:33:32 1108 --------------------------------------------------------------------------------
08/16/11 08:33:32 1105 Start processing batch \\bscn44\Exports\PATREC\17531739927_2011-08-16 08h06m27s_workorder_Attachment.lst.
08/16/11 08:33:32 1106 Importing Folder / List File Provider batch \\bscn44\Exports\PATREC\17531739927_2011-08-16 08h06m27s_workorder_Attachment.lst into batch PAT0816113081208.
08/16/11 08:33:32 3116 Processing file [\\bscn44\Exports\PATREC\].
08/16/11 08:33:34 1212 ***Error*** No 'Print' association found for the file [\\bscn44\Exports\PATREC\]. The file will not be processed.
08/16/11 08:33:34 1116 No pages were added to the new batch. This batch will be removed.
08/16/11 08:33:34 1310 ***Error*** Error occurred during batch importing, import item \\bscn44\Exports\PATREC\17531739927_2011-08-16 08h06m27s_workorder_Attachment.lst did not import. Provider: Folder / List File Provider Job: Rename

Cause

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