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LDAP Authentication fails to recognize the user credentials for a user in the OID repository (Doc ID 1352372.1)

Last updated on OCTOBER 10, 2021

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version and later
Information in this document applies to any platform.
***Checked for relevance on 26-Sep-2017***


The LDAP authenticator in Logon Manager failed to recognize the credentials for a user in the OID repository and would prompt to login with a different user ID in the user name field. If the credentials are valid, then the user should be able to authenticate and synchronize to the OID repository using LDAP sync and LDAP authentication. The issue prevents the user from authenticating to the OID repository with Logon Manager.


The account used for testing was a new test account created by the administrator in the OID repository.


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