UCM 11G - Users are not Able to Use the System due to Locking Errors (Doc ID 1353330.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

During normal operations user operations are getting stuck.

Error in log:

...is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
Thread-438 "[STUCK] ExecuteThread: '51' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, suspended, waiting, priority=1, DAEMON> {
-- Waiting for notification on: com.sun.jndi.ldap.LdapRequest@23bc6613[fat lock]
java.lang.Object.wait(Object.java:???)
com.sun.jndi.ldap.Connection.readReply(Connection.java:412)
com.sun.jndi.ldap.LdapClient.getSearchReply(LdapClient.java:586)

External LDAP provider, which is OID.

Changes

Clustered environment, but at the time of the problem , they were running only one node.

Cause

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