WCI High Availability Feature Causes Frequent Portal Crashes and OutOfMemory Errors (Doc ID 1357395.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle WebCenter Interaction - Version 6.0.0 to 10.3.0.1
Information in this document applies to any platform.
***Checked for relevance on 28-Jan-2014***

Symptoms

When the front-end WCI portal web servers are configured to use the High Availability feature by configuring a cluster name value within the portalconfig.xml file, system instability is experienced whereby the portal servers are unstable and tend to crash with OutOfMemory errors from time to time. The frequency of crashes is dependent upon portal usage patterns and volume.

Cause

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