eWays do not load Libraries and fail to completely start and shutdown

(Doc ID 1357817.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Sun e*Gate - Version: 4.5.3 and later   [Release: 4.5 and later ]
Information in this document applies to any platform.

Symptoms

Eways fail to completely start and shutdown.
Eways cannot locate some libraries upon startup as recorded in the eway log

Cause

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