Troubleshooting ORA-3137 [12333] Errors Encountered When Using Oracle JDBC Driver (Doc ID 1361107.1)

Last updated on MARCH 19, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 10.2.0.1 to 12.1.0.2 [Release 10.2 to 12.1]
JDBC - Version 10.2.0.1 to 12.1.0.2.0 [Release 10.2 to 12.1]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Information in this document applies to any platform.

Purpose

Oracle Customer Support has observed a large volume of issues reported by customers experiencing ORA-3137 [12333] and occasionally ORA-3137 [1010] errors when connecting to an Oracle RDBMS using the Oracle JDBC driver. This document enumerates troubleshooting approaches that have proven successful.

Note that while this problem may be encountered when making a JDBC connection to the database, it is rare that the problem actually comes from the JDBC driver itself. Instead, the problem usually is caused from one of a small number of database bugs.