PDF Conversions Fail Due to Missing Ghostscript Distiller Parameters (Doc ID 1366511.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

The IBR is configured to use Office to print files to postscript and then use a ghostscript distiller to convert the postscript files to PDF.

The conversions fail. In the IBR log several errors may be generated:


!csLogJobIdPrefix,13!csLinefeed!csConversionForceFailureByStep,PostscriptToPDF,\!csGenDistillingError!csGenDistillingError!$stack trace

!csLogJobIdPrefix,14!csLinefeed!csWaitingForFileAccess

Step PostscriptToPDF forced conversion failure by conversion engine because of error: Error Distilling

!csLogJobIdPrefix,14!csLinefeed!csConversionForceFailureByStep,PostscriptToPDF,\!csGenDistillingError!csGenDistillingError!



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms