PDF Conversions Fail Due to Missing Ghostscript Distiller Parameters
(Doc ID 1366511.1)
Last updated on AUGUST 07, 2024
Applies to:
Oracle WebCenter Content - Version 11.1.1.3.0 and laterInformation in this document applies to any platform.
Symptoms
The IBR is configured to use Office to print files to postscript and then use a ghostscript distiller to convert the postscript files to PDF.
The conversions fail. In the IBR log several errors may be generated:
!csLogJobIdPrefix,13!csLinefeed!csConversionForceFailureByStep,PostscriptToPDF,\!csGenDistillingError!csGenDistillingError!$stack trace
!csLogJobIdPrefix,14!csLinefeed!csWaitingForFileAccess
Step PostscriptToPDF forced conversion failure by conversion engine because of error: Error Distilling
!csLogJobIdPrefix,14!csLinefeed!csConversionForceFailureByStep,PostscriptToPDF,\!csGenDistillingError!csGenDistillingError!
!csLogJobIdPrefix,14!csLinefeed!csWaitingForFileAccess
Step PostscriptToPDF forced conversion failure by conversion engine because of error: Error Distilling
!csLogJobIdPrefix,14!csLinefeed!csConversionForceFailureByStep,PostscriptToPDF,\!csGenDistillingError!csGenDistillingError!
Cause
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In this Document
Symptoms |
Cause |
Solution |