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Password Reset And Enrollment Stops Working After Upgrade To Internet Explorer 8 and above (Doc ID 1367222.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version and later
Information in this document applies to any platform.
This affects the client-side SSPR components and the ability to enroll and reset passwords.


The ESSO-PR interface utilized for enrollment and resets no longer renders the ESSO-PR web pages. Only a blank white screen is displayed. Manually browsing to the ESSO-PR pages directly within IE renders them correctly. The environment is secured with SSL.


Upgrade of Internet Explorer to version 8 or higher


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