Error Starting Capture Recognition Server: "There is no license available to run the Oracle Document Capture Recognition Server" (Doc ID 1367340.1)

Last updated on MARCH 03, 2015

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to start the WebCenter Capture (formerly Oracle Document Capture) Recognition Server, the following message is displayed:

There is no license available to run the Oracle Document Capture Recognition Server
Changed product name from Oracle Document Capture to WebCenter Capture. Refer to Product Name Changes for WebCenter and Former ECM products (<Document 1364544.1>) for more information.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms