Multiple Active Directory (AD) Providers are not Working Properly in UCM when Connected via JPS Provider (Doc ID 1368062.1)

Last updated on FEBRUARY 15, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.3.0 and later
Information in this document applies to any platform.
***Checked for relevance on 16-Apr-2013***

Symptoms


Multiple AD providers are not working properly in UCM when connected via JPS provider.

it is giving below error:


Error 5/09/11 11:17 AM Event generated by user 'kmucmdev5' at host
'ucmdev1.apps.appdev.corptst.anz.com'. csJpsErrorLoadingSecurityInfo Unable
to execute service method 'getGrantedRoles'.
oracle.security.idm.OperationFailureException:
oracle.ods.virtualization.service.VirtualizationException:
oracle.ods.virtualization.engine.util.DirectoryException: LDAP Error 1 :
LDAP response read timed out, timeout used:15000ms..
oracle.ods.virtualization.service.VirtualizationException:
oracle.ods.virtualization.engine.util.DirectoryException: LDAP Error 1 :
LDAP response read timed out, timeout used:15000ms..
oracle.ods.virtualization.engine.util.DirectoryException: LDAP Error 1 :
LDAP response read timed out, timeout used:15000ms..
javax.naming.NamingException: LDAP response read timed out, timeout
used:15000ms.; remaining name 'DC=XX,DC=XX,DC=XX,DC=com'

Cause

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