Cannot Do Reset Password In A Trusted Domain
Last updated on SEPTEMBER 08, 2017
Applies to:Oracle Enterprise Single Sign-On Suite - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
ESSO-PR has been implemented at a forest level, which contains multiple domains. While password reset works fine within the primary domain where the password reset server resides, ESSO-PR enrolled users from all other domains within the forest cannot complete a password reset process. After answering all questions correctly, an "unknown error" is displayed at the end of the process and the password reset fails.
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