Cannot Do Reset Password In A Trusted Domain
(Doc ID 1368978.1)
Last updated on OCTOBER 18, 2019
Applies to:Oracle Enterprise Single Sign-On Suite Plus - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
ESSO-PR has been implemented at a forest level, which contains multiple domains. While password reset works fine within the primary domain where the password reset server resides, ESSO-PR enrolled users from all other domains within the forest cannot complete a password reset process. After answering all questions correctly, an "unknown error" is displayed at the end of the process and the password reset fails.
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