After a Successful Login, Get the "User Not Found In Identity Store" Error when Loading the Page. (Doc ID 1370926.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.5.0 and later
Oracle Solaris on x86-64 (64-bit)
Checked for relevance on 29-Dec-2014

Symptoms

WebCenter Spaces PS4 (11.1.1.5) has been configured with OID 10.1.4.3. Also have OIDAuthenticator and OSSOIdentityAssertor for Oracle 10g SSO integration.

User successfully login to WebCenter spaces, the "display name" is correctly displayed on the toolbar. However, when the body of the page loads,  get an error saying that "user is not found in the identity store".

WC_Spaces_diagnostic.log shows:

[2011-08-08T16:45:39.318-04:00] [WC_Spaces] [WARNING] [] [oracle.webcenter.activitystreaming.view.utils.ActivityStreamingViewUtils] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: adam.csillag@gsa.gov] [ecid: 1859740485864,0:1:1:1] [APP: webcenter#11.1.1.4.0] [URI: /webcenter/faces/oracle/webcenter/page/scopedMD/s8bba98ff_4cbb_40b8_beee_296c916a23ed/businessRolePages/MyProfileMainView.jspx] [[
oracle.webcenter.peopleconnections.profile.ProfileException: User: adam.csillag%40gsa.gov not found in identity store.
at oracle.webcenter.peopleconnections.profile.internal.model.LDAPUserProfileImpl.initUserProfile(LDAPUserProfileImpl.java:1844)
at oracle.webcenter.peopleconnections.profile.internal.model.LDAPUserProfileImpl.<init>(LDAPUserProfileImpl.java:237)
at oracle.webcenter.peopleconnections.profile.internal.model.LDAPProfileManagerImpl.getProfileObject(LDAPProfileManagerImpl.java:516)
at oracle.webcenter.peopleconnections.profile.internal.model.LDAPProfileManagerImpl.getProfile(LDAPProfileManagerImpl.java:214)
at oracle.webcenter.activitystreaming.view.utils.ActivityStreamingViewUtils.convertToGUID(ActivityStreamingViewUtils.java:396)
at oracle.webcenter.activitystreaming.view.backing.ActivityCoreBean.setProfileUser(ActivityCoreBean.java:947)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

 

 

Changes

WebTier (OHS) is on version 11.1.1.4.0 which has been registered with WebCenter Portal and WebLogic servers are PS4 (11.1.1.5)
This set up works in Linux, it does not work in Solaris.

Cause

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