Oracle iPlanet Web Server Hangs And Does Not Respond Under HTTPS Traffic. (Doc ID 1371469.1)

Last updated on NOVEMBER 05, 2016

Applies to:

Oracle iPlanet Web Server - Version 6.1 and later
Information in this document applies to any platform.
***Checked for relevance on 08-Apr-2013***

Symptoms

On Web Server 6.x and 7.x with HTTPS/SSL enabled, the web server hangs and do not respond to web access. The stack trace (using pstack or thru gdb) from the web server shows something of the following nature for one of the threads:

=>[1] libc.so.1:_libc_poll(0xfcbfbae0, 0x1, 0x1388, 0x836da140, 0x1ab3f1c, 0x18400), at 0xfe09d618
[2] libthread.so.1:_ti_poll(0xfcbfbae0, 0xfdc30c00, 0x1388, 0x1, 0xfcbfbae0, 0x400), at 0xfe3dcb08
[3] libnspr4.so:pt_poll_now(0xfcbfbb68, 0x1, 0xaba9500, 0x1388, 0x91, 0x3c0986b1), at 0xfedd868c
[4] libnspr4.so:pt_Send(0xfedd89bc, 0x0, 0x3f8, 0x0, 0xaba9500, 0x0), at 0xfedda434
[5] libssl3.so:ssl_DefSend(0x77d4f0, 0x7b8988, 0x17, 0x0, 0xfcbfbcf8, 0xfcbfbcf6), at 0xfdfc91f0
[6] libssl3.so:ssl3_SendRecord(0x0, 0x15, 0x0, 0x2, 0x0, 0x77d4f0), at 0xfdfb7f00
[7] libssl3.so:SSL3_SendAlert(0x0, 0x1, 0x0, 0x77d4f0, 0xd, 0x9f3e48), at 0xfdfb9324
[8] libssl3.so:ssl_SecureClose(0x1, 0x77d4f0, 0xfdfeebf8, 0x7, 0x301, 0x77d4f0), at 0xfdfcbb64
[9] libns-httpd40.so:Connection::destroy(0x5e6950, 0xbb758, 0x3, 0xc01e8, 0xff21e900, 0x5e6950), at 0xff220c94
[10] libns-httpd40.so:PollArray::ReapConnections(0x0, 0x4e9fcb96, 0x5ef8d8, 0xff2e0f10, 0x64c, 0x400), at 0xff21e908
[11] libns-httpd40.so:KAPollThread::run(0x5f10e8, 0xff2ee008, 0xff2ee6d0, 0xff2ee704, 0xff2ee738, 0xff2ee69c), at 0xff21f118

Cause

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