Task Is Getting Expired Before Getting Escalated In Human Task 11g Worklist Application

(Doc ID 1371985.1)

Last updated on JULY 11, 2016

Applies to:

Oracle SOA Suite - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms


Environment:
SOA 11.1.1.4.0 integrated with Active Directory

Issue:
Task is getting expired before getting escalated in human task 11g worklist application

Trace logs data collection from SOA log:


[2011-08-29T13:09:16.386+01:00] [soa_server1] [TRACE] [] [oracle.soa.services.identity] [tid: [ACTIVE].ExecuteThread: '28' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0000J8KeGuk4Ew55zRs1yW1EMorq000002,0] [SRC_CLASS: oracle.bpel.services.common.ServicesLogger] [APP: soa-infra] [SRC_METHOD: __log] <oracle.tip.pc.services.identity.jps.UserImpl.getManagementChain()> begin. agruments: max=2; upToManagerName=null; upToTitle=null
[2011-08-29T13:09:16.388+01:00] [soa_server1] [TRACE] [] [oracle.soa.services.identity] [tid: [ACTIVE].ExecuteThread: '28' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0000J8KeGuk4Ew55zRs1yW1EMorq000002,0] [SRC_CLASS: oracle.bpel.services.common.ServicesLogger] [APP: soa-infra] [SRC_METHOD: __log] <oracle.tip.pc.services.identity.jps.UserImpl.getManagementChain()> end

Cause

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