Error Trying To Edit Document Through Webcenter (Doc ID 1372638.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.4.0 and later
Information in this document applies to any platform.
*** Checked for relevance 29/Jun/2013 ***

Symptoms

When attempting to edit a document in WebCenter via the "Edit With Word" option, the document opens properly but errors out when clicking save. The error is:

 "Unable to connect to the Web server".


The setDomainEnv.sh has the following in it:

JAVA_OPTIONS="${JAVA_OPTIONS}"
JAVA_OPTIONS="-Dnon_sso_protocol=http -Dnon_sso_host=example.com -Dnon_sso_port=80 -Dsso_base_url=http://example.com ${JAVA_OPTIONS}"
export JAVA_OPTIONS

The client machine is Windows XP with Internet Explorer 8 (IE8) and Microsoft Office Word 2007.

Changes

Attempting to save document.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms