Error When Starting UCM and/or IBR Managed Servers as Windows Services: "Fail to retrieve the property for the Common Components Home" (Doc ID 1375139.1)

Last updated on MAY 10, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Symptoms

Oracle UCM and IBR are installed on a Windows system and start with no issues via the command line.

However, when following the guide in <Note 1267820.1> to configure them to run as Windows services, the following error appears in the logs when they are started:

####<timestamp> <Critical> <WebLogicServer> <Dapps36> <UCM_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <1318603646260> <BEA-000286> <Failed to invoke startup class "JRF Startup Class", oracle.jrf.PortabilityLayerException: Fail to retrieve the property for the Common Components Home.

Cause

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