WCI Search Server Crashes Repeatedly and Search Logs Contain "file extends past end of file" Messages

(Doc ID 1375851.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle WebCenter Interaction - Version 6.0.0 to 10.3.3.0
Information in this document applies to any platform.

Symptoms

Webcenter Interaction (WCI) search server keeps shutting down unexpectedly. After restarting the search server it functions for a period of time before shutting down again. The search index folder contains a CRASHLOG file from the time of the last unexpected shutdown, and also core dump files - one for each of the unexpected shutdowns.

Search logs contain ""file extends past end of file" error messages, such as the one below from Portal version 6.0 -

<entry timestamp="2011-11-03T08:32:15-02:00">
Thread 16384 <error>Read of 72 bytes at offset 14152 in file $PT_HOME/ptsearchserver/index/1/archive.6.key.index extends past end of file</error>
</entry>


Attempts to run the examinearchive utility in either -test or -repair mode result in that utility crashing as well, leaving another core dump file in the search server bin folder -

In $PT_HOME/ptsearchserver/<version>/bin  for WCI 6.0 and below, and in
$PT_HOME/ptsearchserver/<version>/bin/native for WCI 6.1 and above.

Cause

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