My Oracle Support Banner

Word Document are in Read-Only mode with Windows 7 (Doc ID 1376068.1)

Last updated on JULY 07, 2020

Applies to:

Oracle WebCenter Portal - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms


You applied <Patch 11823679> which fixes multiple Windows 7 and Microsoft Word issues. However, now you able to eventually download a document, (after multiple pop-up messages) but it is in Read-Only mode.

In the end, the document opens in MS Word, but in Read-Only mode. The test was performed on a Windows 7 PC, using IE 8, and MS Office 2007.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.