Oracle Exalogic Elastic Cloud X2-2 Qtr Rack: The Connection Between Gateway Switch And External Switch Is Lost (Doc ID 1378600.1)

Last updated on OCTOBER 28, 2016

Applies to:

Oracle Exalogic Elastic Cloud X2-2 Qtr Rack - Version X2 and later
Oracle Exalogic Elastic Cloud Software - Version 1.0.0.0.0 to 2.0.1.0.0
Oracle Solaris on x86-64 (64-bit)

Symptoms

This Document applies only to customer who have firmware 1.1.2-2 in combination with a data centre cooling anomalies

Datacentre Air-conditioner failure can lead to the increase in the temperature in the room where Exalogic is installed.
After the air-conditioner power was restored the two Sun Gateway switches may keep giving errors and the connection between one of them and the external switch reported as lost.

These are the errors in the logs:

ID = 6 : 10/11/2011 : 08:02:44 : OEM sensor : CHASSIS_STATUS : State Asserted
ID = 7 : 10/11/2011 : 08:03:04 : OEM sensor : CHASSIS_STATUS : State Deasserted
ID = 13 : 10/13/2011 : 09:59:22 : OEM sensor : CHASSIS_STATUS : State Asserted


After a reboot, these errors may still pop up.

Cause

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